HR

Topics include

• For HR executives CrowdWorx provides a daily indicator of company sentiment issues, track success of implemented HR measures
  • CrowdWorx provides a real-time indicator of the impact of company news
  • CrowdWorx tracks the mood in the company or department consistently over time
• For employees and management:
  • CrowdWorx can increase satisfaction by giving them a voice, especially when insights and forecasts from the crowd have management attention
  • With CrowdWorx management can bridge the hierarchies

CrowdWorx benefits

Most companies have employee satisfaction surveys which provided detailed analyses of the state of the firm. However, a once-per-year survey is just a snapshot of employee feelings up to the day of the survey – or worse, those who happen to have a bad day, could provide overly critical feedback even they are quite happy with things otherwise.

CrowdWorx is like a continuously ongoing survey – just without the hassles of filling a 20 page questionnaire each day.

Possible participants

It is the employees who are the focus of attention here hence they should have the voice to make their point. Of course, this can be done anonymously, if deemed necessary.

Participants could be “the leaders and the teams of the project, but also the senior management, people from marketing, finance, as well as from all the other businesses units concerned by R&D. Their narrowly expertise of a particular company activity [..] will enable them to build their own opinion about the project, under the particular lighting of their activity field. The result of all aggregated appreciations will de facto include a multitude of implicit criteria related to all company activities. Such market mechanisms [like the ones used in CrowdWorx] address the […] weaknesses mentioned above

• no more criteria to be explicitly selected,
• less data to be manually collected, and
• fewer issues to be explicitly negotiated between actors. *

* Gaspoz (2008): Prediction Markets as an Innovative Way to Manage R&D Portfolios, working paper, University of Lausanne

Things to keep in mind

When a company takes a participatory approach to HR like the one CrowdWorx is designed to support this will not go unnoticed by employees. With time it can offer top management a direct “connection” to their foundation. Employees on the other hand, fell empowered by the openness which comes with this approach.

It is worthwhile to consider whether your organization is ready for such a process before moving on. We have teamed up with HR experts on this topic which have first-hand experience with large scale HR applications of CrowdWorx and CrowdWorx-like systems.